Director, Operations, Office of Finance and Operations
Company: Atlantic Council
Location: Washington
Posted on: April 30, 2024
Job Description:
Job Location:Atlantic Council Headquarters - Washington, DC
Employment Type:Full-Time
Seniority Level:Director
Job Category:StaffOverviewThe Office of Finance and Operations
(OFO) serves the 16 programs and centers of the Atlantic Council.
Operational efficiency within OFO is critical to the success of the
Council and the Director, Operations will play an integral role to
help us achieve our goal of delivering exceptional service to our
colleagues to support the work they do to around the work with our
partners and allies to shape the global future.
The Atlantic Council seeks an organized, entrepreneurial, and
motivated professional to manage a variety of workstreams to ensure
that the internal operations of the organization run at peak
efficiency. The Director will work directly with the Chief
Operating Officer (COO) in overseeing a range of functions
including operations, information technology (IT), physical and
cyber security, and facilities and building management, interacting
closely with the programs and centers across the Council to deliver
on day-to-day processes.
A successful candidate will have the ability to problem solve, work
well in a team, and communicate effectively and often. The
candidate should be prepared to work in a fluid, driven work
environment, and should possess a strong record of organization,
reliability, creative thinking, attention to detail, and
prioritization.
This position is based onsite in our Washington, DC headquarters.
Pay is commensurate with experience, education, and organizational
equity, with offers starting at $130,000. Applications submitted by
April 26, 2024 will be prioritized for consideration.Job
Responsibilities
- Build, implement, and maintain systems, policies, and
procedures that elevate service and support to all internal and
external stakeholders.
- Communicate and explain new directives, policies, or
procedures; Work with the Deputy Director, Office of Finance and
Operations to develop trainings, guides, and support
materials.
- Supervise the Facility and Office Manager and the
Receptionist.
- Maintain all organizational insurance policies, working closely
with brokers to ensure coverage for the organization, events, and
travel.
- Working closely with the Deputy Director, Office of Finance and
Operations, manage the operational, security, IT budget within OFO,
creating the annual budget, reforecasting throughout the year, and
performing monthly reconciliations to ensure budget to actual
spending is on track.
- Think creatively and work with programs and centers to identify
areas for improvement within the services provided to the
Council.
- Perform other duties as assigned.New Office Buildout and Move
- Lead on construction and occupation plans for Council's new
global headquarters, working closely with real estate brokers,
architects, general contractors, and a wide range of vendors to
ensure the timely and on-budget completion of the project.
- Manage the office move and change management for the Council's
300+ full-time employees. Please note that this project is in the
final months, and will require quick learning to adapt to the
timeline of the buildout and move.Facility Management
- Liaise with building management and security, proactively
leading on maintenance, facilities, electrical, access and security
issues to ensure that the working environment for our employees and
guests is safe and comfortable.
- Oversee the maintenance and management of all facilities and
systems, including but not limited to mechanical, electrical,
fire/life safety, plumbing, waste management, and
sustainability.
- Verify that all facilities are managed in compliance with
codes, ordinances, regulations, laws, and other
requirements.Physical Security
- Direct planning for physical security operations and activities
throughout the organization including physical security, incident
management, threat assessments and mitigation, risk
identification/support, and awareness programs.
- Develop strategic relationships and act as liaison between the
Council, law enforcement agencies, building/venue security, and
private contractors. Act as an advocate on behalf of the Council to
educate law enforcement of Council's interests.
- Serve as liaison to the Security Committee of the Board of
Directors, managing quarterly agendas and strategic planning of the
committee. Drive mission to ensure safety, security, and well-being
of staff and visitors as well as cyber and physical
assets.Information Technology
- Provide leadership to IT Managed Services Provider, serving as
internal manager of the Council's outsourced IT function.
- Develop and manage technological infrastructure, including
organizational information systems, IT support, software
applications, and other systems.
- Implement and maintain critical IT systems, including ensuring
system security and disaster recovery systems are in place.
- Develop IT policies to support organizational goals; motivate
employees and oversee department initiatives.
- Identify new technologies and opportunities to improve systems
and processes.Cybersecurity (in collaboration with contracted vCISO
and security team)
- Build a strategic and comprehensive information security
program that defines, develops, maintains and implements policies
and processes that enable consistent, effective information
security practices which minimize risk and ensure the integrity,
confidentiality and availability of information that is owned,
controlled and processed within the organization. Ensures
information security policies, standards, and procedures are
up-to-date.
- Continuously evaluate and manage the Council's cyber and
technology risk posture.
- Oversee, develop and deliver initial and ongoing security
training to the workforce. Initiate, facilitate, and promote
activities to foster information security awareness within the
organization.Qualifications
- Bachelor's degree or higher in a relevant field required.
- 10-15 years of relevant operations and facilities
experience.
- Experience managing a major office move.
- Excellent organizational, time management, and project
management skills, including ability to identify, balance, and
rapidly shift priorities as needed.
- Ability to make sound judgments, assume responsibility, and
work proactively and independently in a fluid environment with
tight deadlines and competing priorities.
- Excellent writing and communication skills and ability to write
and edit under tight timelines.
- Strong interpersonal skills appropriate for operating
effectively in a multicultural, international team
environment.
- Data-driven, detail-oriented, self-starter, and an excellent
problem solver.
- Advanced computer skills using MS Office products, including
Word, Excel, Outlook, PowerPoint, and SharePoint, and ability to
quickly learn new software and platforms.
- Experience working with a non-profit or international
organization preferred.All Atlantic Council employees are required
to adhere to the Atlantic Council's vaccination policy. All
Atlantic Council employees must be fully vaccinatedand boosted, and
they must submit proof ofbothvaccinationand COVID-19 booster shoton
their first day of employment. Prospective or new employees may
seek an exemption to the vaccination requirement through human
resources and must have an approved exemption prior to the start of
their employment.Please note: The Atlantic Council is an Equal
Opportunity Employer. In accordance with Federal civil rights law
and District of Columbia civil rights regulations and policies, the
Atlantic Council does not discriminate based on race, color,
national origin, religion, sex, gender identity (including gender
expression), sexual orientation, disability, age, marital status,
family/parental status, income derived from a public assistance
program, political beliefs, protected veteran status, or any other
legally protected characteristics covered by applicable law. The
Atlantic Council provides reasonable accommodation for all
qualified applicants needing assistance, employees whose
disability, sincere religious belief, or other protected
characteristics are protected by law, and bases all employment
decisions on qualifications, merit, and business need. The Atlantic
Council believes that equity and inclusion amongst our team members
are critical to our success as a global organization, and seeks to
recruit, develop, and advance the most talented people from a
diverse candidate pool. Eligibility to work in the United Stated is
confirmed with E-Verify; employment at the Atlantic Council is
eligible for Public Service Loan Forgiveness (PSLF).
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Keywords: Atlantic Council, Dale City , Director, Operations, Office of Finance and Operations, Executive , Washington, Virginia
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