Dispatcher Service Order 3rd Shift
Company: J & J Worldwide Services
Location: Bethesda
Posted on: February 17, 2026
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Job Description:
Job Description Job Description General Summary Receives,
records and distributes work orders to service crews upon
customers’ request for service on articles or utilities purchased
from wholesale or retail establishments or utility company.
Essential Duties and Responsibilities: Records information, such as
name, address, article to be repaired, or service to be rendered.
Prepares work order and distributes to service crew Schedules
service call and dispatches service crew. Calls or writes customer
to insure satisfactory performance of service. Keeps record of
service calls and work orders. May dispatch orders and relay
messages and special instructions to mobile crews and other
departments, using radio telephone equipment. Other duties as
assigned. Knowledge, Experience and Skill Requirements: Minimum of
one (1) year experience in a dispatch or similar customer service
center position. Strong written and oral communication skills in
English. Ability to learn and master DMLSS-FM program. Highly
developed sense of integrity and commitment to customer
satisfaction and passion for excellence with respect to treating
and caring for customers. Strong decision making and analytical
skills. Strong work ethic and team player mentality. Work
Environment Be able to stand, push, pull, bend, kneel, and stretch
for extended period of time. Be able to lift 25 lbs. Must be able
to pass a local background check and have the ability to obtain and
maintain NAC/LAC clearance after hire. This job description is
subject to change by the employer as the needs of the employer and
requirements of the job change. CBRE Government & Defense is
thrilled at the opportunity for you to apply to one of our roles.
The rate for this position is $27.78. This position may also be
eligible for a wide range of benefits based on applicable
bargaining unit agreements. This description is not intended to be
an “all inclusive” list of the accountabilities of the job
described. Rather, it describes the general nature of the job. In
addition, some aspects of this job may change over time, according
to business needs, and these changes may not be recorded
immediately. The requirements stated represent the minimum levels
of knowledge, skills and/or abilities to qualify and satisfactorily
perform this job. We maintain a drug-free workplace and perform
pre-employment substance abuse testing. THIS DOCUMENT SHOULD NOT BE
CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE
GOVERNMENT & DEFENSE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE
ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE
GOVERNMENT & DEFENSE SERVICES. The contractor will not discharge or
in any other manner discriminate against employees or applicants
because they have inquired about, discussed, or disclosed their own
pay or the pay of another employee or applicant. However, employees
who have access to the compensation information of other employees
or applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor’s legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: J & J Worldwide Services, Dale City , Dispatcher Service Order 3rd Shift, Customer Service & Call Center , Bethesda, Virginia
