Field Service Engineer

Company: Orion Talent
Location: Manassas
Posted on: September 19, 2023

Job Description:

Position Details:
Title: Field Service Engineer II
Location: Manassas, VA
Shift: Days. Schedule will be on a 4-10 routine for front end or back end of the week.
Compensation: $34 - $38/hr base depending on qualifications and experience. If you ever rotate onto a schedule that includes nights, you will receive a 15% differential added to your base pay.
Benefits: Starting on day one, you will also be offered a generous, fully vested 401(k) package with matching contribution by the company of 50% on the first 6% of eligible contributions. In addition, the Employee Stock Purchase Program will allow you to become a company Shareholder at a discounted rate. Your package also comes with arguably the best Medical, Dental, and Vision plan in the industry, complete with flexible spending options, Group Life Insurance, Accidental Death & Dismemberment, Voluntary AD&D, Supplemental Life Insurance, Short and Long-Term Disability.
You also receive 12 days PTO per year, with 12 paid holidays (or triple time + an additional PTO day to be used later if you work over a holiday). Educational assistance is also offered (up to $15k/yr) and well at a Fitness Reimbursement, Adoption Assistance, Commuter Benefits and much more!
Travel: None
Vaccine Requirement: Yes

Responsibilities:
--- Responsible for providing quality repair, preventive maintenance service and complete installation and relocation start-up service of complex electromechanical and electronic systems at customer sites.
--- Performs autonomously when analyzing and solving problems, covers a broad range of company products to the component level.
--- May co-ordinate work of assigned engineers and assumes accountability for customer satisfaction with service received.
--- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
--- Install and/or relocate equipment at customers' sites. Conduct associated start-up, cut over and check-out activities on the newly installed system.
--- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
--- Maintain records and reports as required to properly coordinate activities with peers, supervisors(s) and customers.
--- Perform field modifications and updates as released in Engineering Change Notifications.
--- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
--- May assist Process Engineer with DOE evaluation.

Customer Relations
--- Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both company and customers.
--- Interface directly with customer at a management and engineer level. Professionally represents the company to the customer.
--- Drive customer meetings.
--- Measure customer trust and drives improvement programs.

Leadership
--- Provide technical instruction and leadership on installs, repairs, operations and calibrations.
--- Provide on-site instruction to sub-contractors and customers.
--- Assign tasks to lower-level employees to ensure project completion on time
--- Responsible for coordinating application of new procedures.

Qualifications:
--- BS degree in electronics, engineering or other applicable field of study and a minimum of 8 years of work experience or Associates degree with +10 years of relevant experience.
--- Previous experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment adhering to company procedures.
--- Work in constrictive clean room environment, wearing appropriate personal protective safety equipment.
--- Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
--- Understand and work from electrical and mechanical schematics and diagrams.
--- Ability to interpret operation manuals to determine root cause of tool failures.
--- Experience in Microsoft Office Suite and data analysis tools.
--- Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
--- Perform effectively in a demanding environment with changing workloads.
--- Adhere to customer rules and policies regarding worksite behavior and safety.

Keywords: Orion Talent, Dale City , Field Service Engineer, Engineering , Manassas, Virginia