Registered Nurse , Clinical Care Coordinator , Stafford Hospital, PRN, Nights
Company: Mary Washington Healthcare
Location: Stafford
Posted on: September 2, 2024
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Job Description:
Start the day excited to make a difference---end the day knowing
you did. Come join our team. Job Summary: The Hub Clinical Care
Coordinator (Hub C3) is responsible for the management of
organizational-wide patient placement activities for all
admissions, transfers, and discharges. This position serves as the
leader of the system Hub, serving as the primary liaison between
all nursing units, service locations, support departments, other
healthcare facilities. In partnership with physicians, the Hub C3
guides appropriate patient placement for effective, efficient
patient-focused outcomes. The Hub C3 collaborates with all system
departments and healthcare team to improve LOS performance of the
organization. Essential Functions and Responsibilities: Coordinates
with the Admission and Unit Clinical Care Coordinators (C3s) to
manage 24/7 hospital-wide patient placement and flow to include all
admissions, transfers, and discharges. Designates system-wide unit
and bed assignments based on assessment of patient clinical needs,
nurse staffing, and unit bed priority status; ensures correct
patient status and level of care; communicates to ensure timely,
ongoing communication of patient status with the Hub spokes.
Anticipates, identifies, and manages barriers that may impede
system-wide flow; escalates issues as appropriate Assesses
patients--- clinical presentation against Milliman Care Guidelines
(MCG) to identify admission status, working DRG and target LOS for
all direct admits and incoming facility transfers; escalates cases
not meeting admission criteria. Evaluates and facilitates
implementation of appropriate accommodations for patient care needs
(i.e., bariatric bed, special equipment, language line, etc.) with
the Unit C3/Nursing Units. Manages all aspects of patient
placement, direct admits and transfers in Care Logistics software
(i.e., DRG, TLOS, key patient attributes, patient/flow alerts, and
required transfer documentation); validates admission order matches
determined status and level of care. Leverages information to
adjust resources (EVS, Transport, Ancillary Services, & Staffing)
in real-time to facilitate patient flow efficiency and achieve
system-wide length of stay goals. Consults and educates medical and
nursing staff regarding status, placement, payor requirements, and
utilization of resources. M anages the centralized, one-call
transfer center in the system Hub for direct admits and facility
transfers; initiates required steps to ensure appropriate and
timely pre-certification and insurance authorization is obtained on
admissions. Coordinates registration, insurance authorization and
care management clerical duties with the Hub Clinical Care
Coordinator Assistant (Hub C3A) and completes minimum required
tasks in absence of Hub C3A . Partners with the Order Organizer to
identify and prioritize scheduling of ancillary and service
department testing and procedures to optimize system-wide patient
flow. Collaborates with the Staffing Coordinator to identify and
prioritize nursing staff capacity to optimize system-wide patient
placement and flow. Serves as resource on patient placement, system
flow and patient transfer management for the Hub, nursing unit,
ancillary and service department Associates. Performs rounding with
Progression Leader on each Nursing Unit to determine bed
availability and capacity. Maintains knowledge about unit---s s
cope of service as to type of patients, equipment, space resources,
and procedures performed . Collaborates with Administrator on Call
when escalation of higher-level issue ( s) needs to be resolved .
Communicates with patients and families to maintain positive
patient experiences as appropriate . Acts as a liaison/resource for
service recovery, escalation of issues/events to Regulatory Affairs
and/or the Administrator on Call when Leadership or
point-of-contact is not available. Serves as materials management
resource when they are unavailable . Utilizes appropriate patient
care resources to fulfill staffing needs, based on workload and
patient to staff ratio for current and upcoming shift, considering
staff skills/competencies/experience . Partners with Unit
C3s/Progression Leader to address any staffing shortages or
overages . HUB C3 to collaborate on staffing in absence of the C
oordinator . Performs o ther duties as assigned . Qualifications:
Required: Minimum of three (3) years recent acute care clinical
experience Bachelor of Science in Nursing is required. Able to work
independently, managing time, multiple priorities, and resources to
achieve goals Able to assimilate information quickly to produce
sound decisions and recognize situations that require immediate
intervention Able to maintain a calm demeanor and command during
time of crisis management. Able to articulate information and ideas
clearly through written and verbal communication. Preferred: One
(1) year supervisory experience strongly preferred Bed management
experience strongly preferred Utilization review experience License
and/or Certifications Required: Valid RN License from Virginia or
reciprocal compact state required. AHA BLS Provider CPR required at
hire Preferred: Certification in nursing, case management or
utilization review As an EOE/AA employer, the organization will not
discriminate in its employment practices due to an applicant's
race, color, religion, sex, sexual orientation, gender identity,
national origin, and veteran or disability status.
Keywords: Mary Washington Healthcare, Dale City , Registered Nurse , Clinical Care Coordinator , Stafford Hospital, PRN, Nights, Healthcare , Stafford, Virginia
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