Assistant Grocery & Front End Manager

Company: The Common Market
Location: Frederick
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: DUTIES & RESPONSIBILITIES Customer Service and Front End Operations Supports the Co-op’s core values and aligns with the Co-op Code of Conduct. Assists in maintaining a high level of customer service throughout the store. Demonstrates leadership at all levels and leads by example. Addresses customer service concerns in the absence of department managers. Provides attentive, timely, and friendly service to internal and external customers at all times and builds long-term customer satisfaction. Supports owner/equity drives and donation programs. Collects and processes “Make It Right” forms as needed. Grocery Department Operations and Merchandising Ensures adequate inventory and supplies for daily operations, promotions, special events, and high-volume days. Coordinates with Merchandising to maintain accurate pricing files and signage. Communicates promotions and new items to staff and ensures promotional products are in stock and properly signed. Works with managers and buyers to manage shrink. Ensures proper storage, handling, display, and rotation of products. Financial & Operational Management Assists in the development of operating and capital budgets for both departments. Reviews departmental financial reports including sales, margins, labor, and inventory turns and assists managers in meeting performance targets. Protects store assets by participating in inventories, following security practices, and handling incidents to minimize liability. Coordinates labor allocation to meet margin, labor, and service goals. Oversees cash handling and deposit processes including daily reviews, variance tracking, and communication with Finance staff. Staff Development & Communication Coaches staff and provides performance feedback. Assists department manager with providing regular feedback to both grocery and front end staff. Ensures regular training and performance updates. Helps organize and participate in department and storewide meetings. Follows scheduling and attendance procedures. Performs other duties as assigned. Requirements: REQUIRED KNOWLEDGE, SKILLS, & ABILITIES A minimum of one (1) years’ experience in a retail environment and managing and directing staff. A minimum of one (1) years’ experience and familiarity with natural foods strongly preferred A minimum of one (1) years’ experience of customer service experience. Adapts readily based on evolving Co-op needs or in response to feedback. Maintains composure in highly stressful or adverse situations. Ability to effectively handle and address conflict resolution in the workplace. Basic understanding of financial statements (profit and loss statements, sales, margin, labor, etc.) Ability to hold others accountable to policies and procedures. Ability to provide constructive feedback to promote staff productivity. Ability to set individual performance goals that align with department and overall Co-op goals. Computer proficiency (to include Microsoft Office) and familiarity with receiving systems preferred. ENVIRONMENTAL & PHYSICAL DEMANDS Flexibility to work any shift, including mornings, middays, evenings, weekends. Ability to work in varying temperatures (approximately 20&degree;F – 90&degree;F). Ability to stand or sit for long periods at a time. Ability to bend, stoop, reach, kneel, twist, and climb. Ability to lift 50 pounds unassisted. Reliable access to transportation.

Keywords: The Common Market, Dale City , Assistant Grocery & Front End Manager, Retail - All , Frederick, Virginia